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  Frequently Asked Questions
 

 
 
   Files That We Can Recover
 
Can you recover Office Files from a Macintosh Computer?
Can you recover Office Files from a computer that uses an operating system other than Microsoft Windows?
Can you recover files that have a [TMP] extension?
 
 
   Repaired File / Downloading Repaired File
 
I am trying to open the repaired file, but I am being prompted for a User Name and Password. What do I do?
Why is my repaired file smaller the the damaged one?
 
 
   Corrupt Files and Recovery
 
Can I compress my file with WinZip to reduce the time it takes to upload my file?
What is a corrupted file?(Includes Drawings)
How do files become corrupt?
How are corrupted files recovered?
Is FILE recovery the same thing as a DISK recovery?
When should DISK recovery be used instead of FILE recovery?
How can I prevent my files from becoming damaged or corrupt?
How long can I wait before seeking a recovery service?
My disk crashed recently and I have since discovered that it contains corrupted files. Can I continue to use it?
I am having problems with files becoming corrupted very regularly. What could be causing these problems and how do I fix it?
I recently saved a file that I had updated without using "Save As." I intended to keep the old information but it has now been overwritten with the new. Can I rescue the old file?
 
 
   Excel Spreadsheets
 
How large can an excel spreadsheet become before it is susceptible to damage or corruption?
Should I transfer my Excel Data into an Access Database and Why?
 
 
   Access Databases
 
Why is my repaired database much smaller than the original database I submitted?
Should I transfer my Excel Data into an Access Database and Why?

 

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